RAT Support Forum 

Registration Problems
Posted by: Barry Mulholland ()
Date: 14 October, 2002 09:46AM

Dear Colm
I am an IT officer at the Southern Health Board in Northern Ireland and have recieved a call from a practice in my care. Their RAT software is failing to load the patient details and telling them that their evaluation period has ended. They have however registered and paid the fee and have a registration number already.
Please advise

Re: Registration Problems
Posted by: Colm Rafferty ()
Date: 15 October, 2002 01:45PM

Dear Barry,
They have not obviously entered the registration number onto the software.
Go to the top menu:
Then 'Registering RAT'
They must enter their number and practice name.

I originally sent full details of this procedure to the SHSSB to distribute to all practices. I have had quite a few queries about this.

Colm Rafferty

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