Dear Colin

Please note we are trying to install RAT to an additional PC. We have logged into your website and downloaded the full product, following the onscreen instructions. However when RAT opens it will not allow us to go to Database, Change network database as it says we only have a trial period. We have checked are records and we are up-to-date with our registration payments until Nov 2010.

Please help.

Thanking you in advance

Claire
Dr Cathcart & Partners

dear Claire,
I have sent an email to your NHS email address.
Please check your inbox for instructions
Regards
Colm Rafferty

Have set up another pc with the programme, we cannot bring up any patients on the database list,I know the database is sound as it works on my PC. I need to get the rat programme working on more than one pc. Can you help.

Dear Chris,
Networking RAT:.
The main file to consider is INR.MDB.
This is the main database file that stores all the patient details.
When you install RAT on a PC, and choose the default settings, INR.MDB will be at C:\program files\Rat version 3 folder
To confirm this, start RAT, go to top menu and choose 'Help'. A submenu will appear. Choose 'About RAT'
A window will appear. You will see a reference to the path where INR.MDB is stored.

If you want to use RAT on more than one PC, you need to copy this INR.MDB file to the shared folder on your server. Create a sub folder in the shared folder and call it 'RAT database' or something similar.
You then need to point your first PC to this file on the server.
Go to the top menu on RAT
Go to the menu item Database->Change network database
A popup window will appear.
From the pull-down combo box, choose 'network neighbourhood'
You then need to find the server and the shared folder.
Once you get to it the INR file will appear.
Click OK once you have selected it.

To confirm you are now reading the INR.MDB file on the shared folder
Go to top menu again and choose 'Help'. A submenu will appear. Choose 'About RAT'
A window will appear. You will see a new reference to the path where INR.MDB is stored.
It will be something like '\\your_server\shared\RAT database\INR.MDB'
Your clinical system may be setup to create shared drives rather than shared folders.
You will need to speak to your main clinical supplier on how to set this up.
To repeat on a second PC you need to install the full copy of RAT on the second PC and then repeat the procedure to link to the shared folder.
It is best not to have too many PCs using RAT as you could have too many users altering INR results. Also when updating RAT you need to update each PC.