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Error message
Posted by: John Moon ()
Date: 26 April, 2010 09:56AM

IN OUR INR CLINIC THIS MORNING WE HAVE A STRANGE PROBLEM WITH ONE PATIENT.

THE PT'S TARGET RANGE IS 2.0-3.0. LAST INR WAS 2.4 - GOOD. TODAY'S IS 2.6 - AGAIN GOOD CONTROL, BUT WHEN WE TRY TO ENTER THE READING AND ASK FOR RECOMMENDATIONS IT GIVES A MESSAGE "DOSE TOO HIGH.....CONSIDER WARFARIN INTOLERANCE" WHICH IS PATENTLY NOT THE CASE.THEN IT GIVES "RUN TIME ERROR '13'. TYPE MISMATCH".

WE HAVE TOLD THE PT TO STAY ON CURRENT DOSE BUT WE CANNOT UPDATE THE RAT RECORD.

HELP!!

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Re: Error message
Posted by: C Rafferty ()
Date: 26 April, 2010 01:16PM

Dear John,
This has been a previously noted error.
If a patients new dose has been previously manually changed with one day left blank this error would occur, of if a patient was on 0.5mg strengths and the total INR weekly dose was not a whole number


Can you firstly write down the pateints current warfarin regimen.
Next, can I ask you to update to the latest version.
Close down RAT and then run this file:
[www.formulae.co.uk]
Run this update on each of the PCs you have RAT installed.
Then, start RAT go to the 'Yellow Key' icon on the toolbar.
A window will appear, choose 'repair database'
This should clear the error.

You may find that RAT has recalculated the weekly dose to a whole number.

Regards
Colm

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Re: Error message
Posted by: John Moon ()
Date: 29 April, 2010 08:39AM

Colm

We are already on v.3.803 (all terminals) - the site says 3.8 is the latest.

You say "run this file:" but there is no name. I assume this is just to upgrade anyway? So if we are already on the latest version then I presume the only thing to do is to run the "Repair Database" option?

John

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Re: Error message
Posted by: C Rafferty ()
Date: 29 April, 2010 01:42PM

Dear John
Yes, "Repair Database" option to see if it clears it

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Re: Error message
Posted by: kenneth Macaulay ()
Date: 10 August, 2010 04:37PM

WE ARE UNABLE TO ADD NEW PATIENTS RUNTIME ERRROR 339 APPEARS - ANY ADVICE ?

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Re: Error message
Posted by: C Rafferty ()
Date: 10 August, 2010 04:45PM

Dear Kenneth,
Can I ask you to update RAT.
Go to :
[www.formulae.co.uk]
Run this downloaded file on the RAT PC.
Make sure RAT is not running when you do this.
Once completed, start RAT and try again.
If you have RAT on more than one PC, make sure you update all PCS.

Regards
Colm Rafferty

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