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Run Time Error 339
Posted by: Ian McMaster ()
Date: 16 October, 2008 07:29PM

Have RAT installed on 3 machines but ususally only use one of them. Has never worked properly on computer number 2 as it frequently came up with error message:
:Runtime error 339 Component SMTHLP32.OCX or one of its dependencies not currently registered. a file is missing or invalid:

Now need to use computer no2 on a more regular basis. How can I correct this error?
Thanks for any advice. Ian

P.S. just updated all 3 machines to version 3.8 and saved database to a pen drive without any obvious problems: error message still shows on computer number 2

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Re: Run Time Error 339
Posted by: C Rafferty ()
Date: 20 October, 2008 07:51AM

Dear Ian
I think it is because 'computer 2' did not have a full RAT install initially.
Try downloading and running the full RAT install software on 'computer 2'.
[www.formulae.co.uk]
This wont affect the main database (INR.MDcool smiley file
Regards
Colm Rafferty

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Re: Run Time Error 339
Posted by: Ian McMaster ()
Date: 21 October, 2008 06:06PM

Hi Colm,
Thanks for your help - so far!
Downloaded the full version of 3.8 onto computer 2. Then loaded in up to date database from last weeks results. This seems to have cured Run Time Error 339.

HOWEVER:

Did today's clinic (except for one patient's results ) on my computer, computer1. Ran perfectly. But the results did not update onto computer 2, but did update onto computer 3 ( in the Practice Manager's room ).

Did the one remaining patient on computer 2 but this did not update onto the database on either computer 1 or computer3.

Obviously computer 2 is not connecting into the network. Would be grateful for your further advice as to how to correct this.

Thanks Ian

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Re: Run Time Error 339
Posted by: C Rafferty ()
Date: 22 October, 2008 08:13AM

Dear Ian,
Yes that sounds right.
computer 2 is not connected to the correct database.

Go to computer 1 & 3
On each one , start RAt , go to top menu.
Choose 'Help'
A submenu will appear
Choose 'About RAT'
A window will appear.
In the middle to the window you will see a path to the INR.MDB database, possibly something like : \\your_server_name\rat_folder\INR.MDB
This tells you where the main INR.MDB database is.

If you have INR.MDB stored on either computer 1 , then computer 1 will read C:\Program files\Rat version 3\INR.MDB
and computer 3 will read something like
\\computer_1\Program files\Rat version 3\INR.MDB


You now need to connect to it from computer 2
On computer 2...
1.Go to the menu item Database->Change network database
2. A popup menu will appear.
3. From the pull-down combo box, choose 'network neighbourhood'
4. Find the server folder or PC folder with the existing INR.MDB file
5. Select it
6. That's it

Hopefully this works

Colm Rafferty

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Re: Run Time Error 339
Posted by: Ian McMaster ()
Date: 23 October, 2008 07:34PM

Colm,
That has done the trick.
Many thanks for your help
Ian

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